GDPR Compliance
Information for European Union Residents
Our Commitment to GDPR
Pearl Thicket is committed to protecting the personal data of all individuals, including those residing in the European Union (EU) and the European Economic Area (EEA). This page provides additional information about how we comply with the General Data Protection Regulation (GDPR) for visitors and students from these regions.
Data Controller
Pearl Thicket acts as the data controller for the personal data we collect through our website and services. Our contact information is:
Pearl Thicket
245 Learning Avenue, Suite 400
Toronto, Ontario M5V 2K1
Canada
[email protected]
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent: Where you have given us explicit consent to process your data for specific purposes, such as receiving marketing communications.
- Contractual Necessity: Where processing is necessary to perform a contract with you, such as providing access to courses you have enrolled in.
- Legal Obligation: Where we are required by law to process your data.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Your Rights Under GDPR
If you are located in the EU or EEA, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
- Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided above. We will respond to your request within one month, though this period may be extended by two additional months where necessary, taking into account the complexity and number of requests.
We may request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
International Data Transfers
Pearl Thicket is based in Canada. If you are accessing our website or using our services from the EU or EEA, please be aware that your personal data may be transferred to, stored, and processed in Canada.
Canada has been recognized by the European Commission as providing adequate protection for personal data. Where we transfer data to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the data processing and our legal obligations.
Children's Data
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us so we can take appropriate action.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Right to Lodge a Complaint
If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority. You may do so in the EU member state of your habitual residence, place of work, or place of the alleged violation.
Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
Contact Us
For any questions or concerns about our GDPR compliance or to exercise your rights, please contact us at:
Pearl Thicket
245 Learning Avenue, Suite 400
Toronto, Ontario M5V 2K1
Canada
[email protected]